Privacy Policy

This Privacy Policy describes how Osofos ("we," "us," or "our") collects, uses, processes, and discloses your information in connection with your access to and use of our services. We are committed to protecting the privacy of all our users, regardless of age or gender.

These policies are complex legal documents. Given the detail provided about your unique operating model (print-on-demand, vendor fulfillment, and strict refund timelines), it is mandatory that you have these drafts reviewed and customized by a legal professional licensed in your jurisdiction before publishing them on your website.

The requested length of 700–800 words per policy is extremely verbose for a standard e-commerce startup. Below are comprehensive, professional-grade drafts that cover all the business specifics you mentioned while maintaining clarity and legal structure.

Terms and Conditions
1. Agreement to Terms
Welcome to Osofos. These Terms and Conditions (the "Terms") govern your use of the Osofos website, services, and purchase of any custom or pre-designed products. By accessing or using the Service, you agree to be bound by these Terms. Osofos is a sophisticated startup in the apparel industry, currently focusing on custom and ready-to-wear clothing for all genders and ages. Future offerings will include cosmetics, shoes, and watches, and these Terms will be updated to reflect such expansions.

2. The Osofos Service & Order Fulfillment
Osofos operates primarily on a Print-on-Demand (POD) and Design-on-Demand (DOD) model. This means items are only created after your prepaid order is placed.

Fulfillment Partner: We utilize specialized third-party vendors (our "Fulfillment Partner") for the design finalization, production, quality assurance, packaging, and shipping of all apparel products. Osofos acts solely as the design interface, retail platform, and customer service liaison; the Fulfillment Partner executes the order.

Order Acceptance: All orders are pre-paid only and are considered accepted only after payment processing is complete and the design file has been successfully transferred to the Fulfillment Partner.

3. Custom Design Content & Rights
User Responsibility: You are solely responsible for all images, text, and other materials ("User Content") uploaded for customization. You affirm that you hold all necessary rights and permissions for the use of any User Content.

Prohibited Content: You agree not to upload any User Content that is unlawful, defamatory, obscene, harmful, threatening, abusive, invasive of privacy, or infringes on any intellectual property rights (e.g., trademarks or copyrights of others). Osofos reserves the right to refuse to fulfill any order containing prohibited content without a full refund if the violation is deemed malicious.

Intellectual Property (IP): Osofos and its licensors retain all rights to the underlying design elements, templates, and pre-existing collections on the site. Upon ordering a custom product, you grant Osofos and its Fulfillment Partner a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and fulfill the User Content solely for the purpose of manufacturing your ordered product.

4. Future Products
Osofos intends to introduce product lines including cosmetics, shoes, and watches. The purchase and use of these future products will be subject to specific supplementary terms and warranties that will be published upon launch.

5. Limitation of Liability and Indemnification
To the fullest extent permitted by law, Osofos shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the service; (b) any conduct or content of any third party (including our Fulfillment Partner); or (c) any unauthorized access, use, or alteration of your transmissions or content. You agree to defend, indemnify, and hold harmless Osofos from any claim arising from your breach of these Terms, especially related to the use of unauthorized User Content.

Privacy Policy
1. Introduction and Scope
This Privacy Policy describes how Osofos ("we," "us," or "our") collects, uses, processes, and discloses your information in connection with your access to and use of our services. We are committed to protecting the privacy of all our users, regardless of age or gender.

2. Information We Collect
We collect information that allows us to fulfill orders, process payments, and improve your customization experience.

Personal Identification Information: Name, email address, postal address, and telephone number.

Financial Data: Payment card details (processed securely by a third-party payment processor; we do not store full card numbers). All orders are pre-paid.

Customization Data (Sensitive): The Design Files and User Content you upload for print-on-demand products. This is vital for order fulfillment.

Usage Data: IP address, device identifiers, browser type, pages viewed, and time spent on our site.

Future Product Data: As we expand into cosmetics, shoes, and watches, we may collect size, shade, or preference data necessary for those specific product lines.

Your information is primarily used for the following purposes:

Fulfillment and Service Delivery: To process your pre-paid orders, transfer your design specifications to our Fulfillment Partner, and manage shipping.

Vendor Disclosure (Crucial): We must share necessary Personal Identification Information (Name, Address) and Customization Data (Design Files) with our Fulfillment Partner to produce and ship your order. By placing an order, you explicitly consent to this disclosure.

Customer Support: To process refunds, returns, or address any inquiries regarding the strict 24-48 hour refund window.

Personalization: To suggest ready-made collections or design elements based on your customization history.

We implement industry-standard security measures to protect your data from unauthorized access. We retain your Personal Identification Information and Customization Data for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your account and a reasonable period thereafter to meet legal and operational obligations.